Custom AI agents and business automation
Sorable designs AI agents that carry out a defined business workflow—reading documents, updating a CRM, and pausing for approval when a person should decide. AI automation services for Malaysian companies start from RM8,000. Built in Kuala Lumpur for a scoped implementation, not a generic chatbot subscription.
What an AI agent does in a business
An AI agent is software that completes a defined operational workflow. It reads the inputs you specify, applies your rules, calls connected systems such as a CRM or database, and stops for a person when a decision needs approval. A chatbot answers questions in a conversation. An agent is built to move work forward and leave an activity log.
AI automation services built around one workflow
Use a single agent for a contained process, or connect several steps across the systems your team already runs.
Custom AI agents
One agent for one process: the inputs, the rules, the systems it may touch, and the point where a person takes over.
Business process automation
Multi-step work across documents, data, and follow-ups, with human approval where the risk is real.
Enterprise AI integration
Connections to ERP, CRM, or warehouse systems, with the permissions, logging, and deployment model the operation requires.
Simple, Transparent AI Agent Pricing
Start with one workflow or build a fully integrated AI solution. Every implementation is customized to your business.
AI Automation Starter
From RM8,000
one-time setup
Monthly support from RM1,000
- One business workflow automation
- Up to two standard integrations
- AI-powered data or document processing
- Basic execution logging
- Testing and deployment
- Staff handover
- Most Popular
Business AI Agent
From RM15,000
one-time setup
Monthly support from RM2,000
- Custom AI agent development
- Multi-step workflow automation
- CRM, database, or API integrations
- Human approval workflows
- Knowledge base integration
- Activity logs and monitoring
- Testing and deployment
Enterprise AI Integration
Custom Pricing
Scoped after discovery
- Advanced ERP, CRM, or WMS integration
- Multi-agent workflows where appropriate
- Private or dedicated infrastructure options
- Role-based permissions
- Security and audit requirements
- Complex operational automation
- Custom deployment and support agreements
All prices are indicative starting rates in Malaysian Ringgit (MYR). Final pricing depends on workflow complexity, integrations, infrastructure, and project scope. Third-party AI API usage, hosting, messaging fees, and applicable taxes may be charged separately.
Monthly support is a starting rate for an agreed maintenance scope. It does not include unlimited AI usage or unlimited development work.
How it works
Each engagement follows the same sequence, whether you start with one workflow or a broader integration.
- Step 1
Discovery
Understand the business problem and existing processes.
- Step 2
Solution Design
Define integrations, security, workflow logic, and measurable outcomes.
- Step 3
Development & Testing
Build and validate the automation with realistic business scenarios.
- Step 4
Deployment & Support
Deploy, monitor, and maintain the solution.
Deployments may use Sorable-managed cloud infrastructure or infrastructure you own. External AI providers may process information in other regions, depending on the models and APIs in the architecture. We agree what stays in your systems, and what may be sent to a provider, before build starts.
When an agent is not the first system
Some operations still need a system of record before an agent is useful.
- CRM System MalaysiaWhen the problem is still lead follow-up and customer records.
- ERP System MalaysiaWhen inventory, orders, and approvals need one operational system.
- Custom software developmentPortals, approvals, and integrations when a packaged app does not fit.
- ERP and workflow pricingIndicative bands for operational systems outside AI agent projects.
AI agent questions
Pricing, integrations, hosting, and what monthly support includes.
Tell us the workflow you want an agent to run
Share the process, the systems it should touch, and whether you prefer Sorable-managed cloud or your own infrastructure. We will reply with a scoped next step, not a generic demo.