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Custom Software Development for Malaysian SME Workflows

When off-the-shelf software does not match your process, we build customer portals, approval chains, integrations, and operational modules your team will use daily.

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Custom approval workflowCustomer portalAPI integrationsNotificationsReporting dashboards
Overview

Who this is for

Businesses with unique processes, franchise operations, integration gaps, or modules that do not fit Autocount, CRM subscriptions, or international project tools.

Sorable builds custom software tied to ERP and workflow outcomes—not one-off apps disconnected from operations. Search for custom software development Malaysia when spreadsheets, WhatsApp, and generic SaaS force awkward workarounds.

Custom software earns its cost when the workaround tax exceeds build cost: staff re-keying between systems, managers chasing chat for status, and finance reconciling files nobody trusts. We start with a workflow audit and often ship a thin MVP—one approval chain or one portal—before expanding modules.

This is not body-leasing or open-ended spec projects. Sorable delivers web-based systems with monthly care—hosting, fixes, and planned enhancements—so you are not orphaned after launch. When the pain is broader than one module, see our ERP system Malaysia page; when it is stock or warehouse only, see inventory or WMS services first.

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Which approach fits your operation?

Honest fit guidance—not every warehouse needs the same software.

  • Custom workflow software (Sorable)

    Best when approvals, portals, branch rules, or integrations are specific to how you operate—and packaged products require shadow spreadsheets to compensate.

  • Off-the-shelf SaaS (CRM, PM tools, vertical apps)

    Best when your process matches the template and subscription cost beats build over three years. Weak when Malaysian invoicing, stock, or branch permissions live outside the product.

  • Spreadsheets + WhatsApp + manual glue

    Low upfront cost until volume, compliance, or multi-branch scale exposes missing controls. Our digitization tools help quantify that hidden labour before you commit to build.

Pain points

Problems we solve

If several of these sound familiar, a workflow audit is the right first step.

  • 1Off-the-shelf apps force awkward workarounds
  • 2Customer updates handled manually on WhatsApp
  • 3Approvals stuck in email or chat
  • 4Systems do not talk to each other
Capabilities

What we build

Modular systems tailored to your workflow—not generic off-the-shelf ERP.

  • Customer and supplier portals
  • Multi-step approval workflows
  • API integrations with accounting or logistics tools
  • WhatsApp-triggered notifications (where appropriate)
  • Modular expansion over time
Modules

Typical modules

Start with the modules that remove the most manual work—add the rest over time.

Custom approval workflowCustomer portalAPI integrationsNotificationsReporting dashboards
Pricing

Indicative pricing

Focused workflow modules—one approval chain, portal, or integration—often start around RM8,000–RM20,000 setup. Multi-module operational systems typically fall in the RM20,000–RM50,000 range after a free workflow audit.

Starter Workflow System

RM5,000 – RM15,000 setup

RM300 – RM800/month

For small teams that need one focused workflow such as approval, document tracking, customer portal, or basic inventory.

Operations ERP

RM50,000+ setup

RM2,500+/month

For companies that need multi-department workflows, warehouse, procurement, HR, finance integration, manufacturing, dashboards, and advanced permissions.

Enterprise Dedicated Team

Custom setup

RM20,000 – RM100,000+/month

For larger companies that need continuous development, priority support, integrations, cloud monitoring, roadmap planning, SLA support, documentation, training, and a dedicated software team.

Final pricing depends on scope after workflow audit.

Monthly care plan

The monthly care plan covers hosting, backups, maintenance, user support, security updates, and small improvements—so your system stays reliable after launch.

FAQ

Frequently asked questions

Common questions about custom ERP projects in Malaysia.

Custom software development builds applications shaped around your business process—approval workflows, customer portals, integrations, and operational modules—not generic templates you adapt with workarounds. Sorable focuses on ERP and workflow outcomes for Malaysian SMEs.

Ready to replace spreadsheets with a proper business system?

We will review your current workflow, identify system gaps, and recommend the right ERP modules for your business.